Refund Policy
Last updated: February 15, 2025
At TrackChanges, we strive to provide the best service possible. We understand that sometimes our service may not meet your needs, which is why we offer a straightforward refund policy.
Overview
We want you to be satisfied with TrackChanges. If you're not completely satisfied with your subscription, we're here to help.
Eligibility
- Refunds can be requested within 14 days of the initial subscription purchase
- Only applies to first-time purchases of any subscription plan
- Renewal payments are not eligible for refunds
- Account must not have violated our Terms of Service
Processing Time
Refund requests are typically processed within 5-7 business days. The refund will be issued to the original payment method used for the purchase.
Payment Method
Refunds will be processed to the original payment method used for the purchase. Processing time may vary depending on your payment provider.
Exceptions
We reserve the right to decline refund requests that do not meet our eligibility criteria or in cases where we suspect abuse of our refund policy.
How to Request
To request a refund, please contact our support team through our contact page. Include your account email and reason for the refund request.
Contact Information
- Email: support@trackchanges.app
- Contact form: trackchanges.app/contact
If you have any questions about our refund policy, please don't hesitate to contact us at support@trackchanges.app.