Privacy Policy
Last updated: January 15, 2025
At TrackChanges, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.
1. Information We Collect
We collect several types of information from and about users of our Services:
- Personal Information: This includes information that you provide when creating an account, such as your name, email address, company information, and payment details.
- Usage Information: We collect information about how you interact with our services, including the files you track, the changes you monitor, and your preferences.
- Device Information: This includes your IP address, browser type, operating system, and device identifiers.
- Log Data: Our servers automatically record information about your use of our services, such as your access times and pages viewed.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Sending you technical notices, updates, and support messages
- Responding to your comments, questions, and requests
- Developing new products and services
- Protecting against, identifying, and preventing fraud and other illegal activity
3. Information Sharing
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- With third-party service providers who perform services on our behalf
- If required by law or in response to valid legal process
- To protect the rights, property, or safety of TrackChanges, our users, or the public
- In connection with a merger, sale, or acquisition involving our company
4. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your activity, browser, and device. These technologies help us improve our services, personalize your experience, and analyze how our services are used.
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, some parts of our services may not function properly without cookies.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. In certain circumstances, we may anonymize your personal information so that it can no longer be associated with you.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to correct inaccurate personal information
- The right to request deletion of your personal information
- The right to restrict or object to certain processing of your personal information
- The right to data portability
To exercise these rights, please contact us at privacy@trackchanges.app.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on our website prior to the changes becoming effective. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@trackchanges.app.